A library of 287 seminars by experts in all things UX design.

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Headshot of Kim Goodwin
Kim Goodwin

Preventing the Swoop-and-Poop with Successful Stakeholder Engagement

You’ll learn…

  • Identify if your approach is contributing to bad stakeholder behavior
  • Extract the best information from stakeholders early in the process
  • Build your interviewing and communication skills to get to the heart of what they want, and what you need to do to deliver it
  • Engage stakeholders throughout the project to get the feedback you need and help them feel their contribution is important
  • Adjust your stakeholder approach based on the organizational culture in which they work
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Headshot of Jared Spool
Jared Spool

From UI21: Is Design Metrically Opposed?

The world of metrics and analytics have often been at odds with how designers work. Design is a process where we finely tune our intuition to create great user experiences. Yet, sometimes, what we think is best rivals the metrics. So which do we believe-our gut or the data?

In the world of measures, metrics, and Key Performance Indicators some practices, like the growth hacking approach to increasing Monthly Average Users (MAUs), have hurt the online experience of Instagram and LinkedIn. While alternatives to satisfaction and net promoter score give insight into the design process and help designers have better instincts.

If you’re ready to talk to your teams about what you really need, help management interpret the data, and create analytical experiments that provide design insights, don’t miss this talk.

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Headshot of Dan Brown
Dan Brown

Collaborative Design Discovery: Four Essential Techniques

You’ll learn…

  • Recognize when someone’s mindset is preventing them from doing their best work
  • Put creative mindsets to use to get the most exciting design alternatives out of your team
  • How the right mindset can help you see the design problem more clearly
  • Adopt behaviors that help you and your team to reach a shared understanding of the design problem, context, and direction
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Headshot of Cyd Harrell
Cyd Harrell

Metaphors in Qualitative Research & Analysis: The Force is Strong

You’ll learn…

  • Use games and tricks to identify the important metaphors within a qualitative dataset, particularly ones that surface hypotheses you can test
  • Invite stakeholders who may be focused on quantitative research to see the power of the qualitative side of things
  • Turn information into useful data by using spreadsheet programs to tackle big qualitative datasets
  • Gain deep insights when you categorize and cluster information more rigorously
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Headshot of Abby Covert
Abby Covert

How To Make Sense of Any Mess

You’ll learn…

  • Illustrate problems and solutions with diagrams that go beyond wireframes and sitemaps
  • Find the best taxonomy for your users through testing and iterating on your taxonomic choices
  • Choose the best tools and processes that help you make sense of complex subjects and situations
  • Communicate with your users consistently through controlled vocabularies
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