- Find what you are trying to fix in defining discovery
- State the problem in discovery
- Use assertions to set the design direction
- Pull it all together with effective documentation
Discovery is the first step of the design process, where teams work together to develop an understanding of the problem they are trying to solve, and define the path they will take to explore solutions.
It culminates in the communication of a vision – a concise mantra of the team's conclusion. Teams need better ways to articulate their vision, to bring everyone together in a shared understanding. This is especially true in an agile environment.
In this seminar, Dan Brown shows us how to put our conclusions from discovery on paper. He'll share tips for how teams can articulate what they’ve learned effectively in documentation, and provide context for design solutions. Discovery, Dan reminds us, is a state of learning and questioning that teams should pursue throughout the project.
Find what you are trying to fix in defining discovery
- Get methods for defining the problem you are tasked with solving.
- Understand how the team will work together to solve it.
State the problem in discovery
- Define the problem to provide context for teams and stakeholders, and the parameters of the design solution.
- Set the stage for the project and form the narrative for solutions.
Use assertions to set the design direction
- Create a framework for testing the assertions you’ve made in discovery and problem-solve solutions.
- Explore different approaches you can take to explaining design directions.
Pull it all together with effective documentation
- Explore different document structures and alternative formats to the design documentation you typically create.
- Approach your work with a learning mindset.
If you are a designer, a product manager, or a member of a team interested in improving the outcomes of your discovery process, this seminar will provide you with the right ingredients for developing successful discovery documentation.
Dan Brown has spent lots of time thinking about design discovery and is the author of an upcoming book (A Book Apart, 2017) on the subject.
I'm sure you'll want to hear more from Dan on the topic of design discovery. Take some time to check out his new article, "Documenting Design Discovery."
Since 1994, Dan’s focused on digital product discovery and definition, user research, information architecture, content strategy and interaction design for content-heavy sites, complex web applications, and digital products. He’s worked on teams large and small to perfect collaboration and productivity. In 2006, Dan co-founded EightShapes with Nathan Curtis to serve clients in healthcare, education, not-for-profit, and high-tech.
Dan Brown is the author of Communicating Design: Developing Web Site Documentation for Design and Planning and Designing Together, The collaboration and conflict management handbook for creative professionals. In 2017, he will publish through A Book Apart, Practical Design Discovery.