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Expert: Joe Macleod

Joe Macleod has decades of product development experience across digital, physical and service sectors. Previously Head of Design at the award-winning studio Ustwo. He then spent 3 years on the Closure Experiences project researching, writing and publishing the Ends book. He is now founder of andEnd. A business helping companies end their customer relationships.

Joe Macleod

Ends: Why We Overlook Endings and Why We Shouldn't

Joe Macleod

What You’ll Learn

The opportunities for brands to own the entire lifecycle from onboarding through offboarding
What a good closure experience looks like
Bringing these best practices in creating closure for your team

User Engagement Onboarding Interaction Design

September 20, 2018

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Expert: Joe Macleod

Ends: Why We Overlook Endings and Why We Shouldn't

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Sign In Now

Not Yet Subscribed? $29/month

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Subscribe &
Watch It All $29/month

Get Access
for 48 Hours $19/seminar