Field Studies: The Ultimate Tool in Your Usability Toolbox
What You’ll Learn
- Getting started with a field study
- Preparing for user interviews
- Capturing the data
- Analyzing the data
Expert: Kate Gomoll
Kate Gomoll is an expert in the field of interface design and usability and is widely known for her practical, straightforward approach to research and design. She is Principal and founder of Gomoll Research & Design, a consulting firm specializing in user experience design. Gomoll Research & Design has conducted customer research for a broad range of clients, including: Charles Schwab, Compaq, DIRECTV, Hewlett-Packard, GE Healthcare, Onyx Software, Netscape, and MSN TV. Kate’s user observation guidelines have appeared in The Art of Human Computer Interface Design and The Macintosh Human Interface Guidelines.
Kate teaches customer research methods at conferences and workshops worldwide. She has been a frequent presenter at UIE’s User Interface conferences, the Usability Professionals Association conferences, as well as at SIGCHI. For seven years, Kate taught field study methods as part of a three-day workshop for UCLA Extension.