![Headshot of Kelly Goto](/images/made/images/uploads/head_shots/kelly_goto_340_340_s_c1_center.jpg)
Mapping Emotion to Experience
![Headshot of Kelly Goto](/images/made/images/uploads/head_shots/kelly_goto_340_340_s_c1_center.jpg)
What You’ll Learn
- The unconscious side of the user experience
- How to map emotion to experience—and work it into your team’s daily practice
- Focusing on product design within the context of the customer’s life
- Why contextual research doesn’t need to be so hard