Steve is an experienced user researcher who helps companies harness the strategic power of insights. While working at his consulting firm, he has conducted hundreds of usability interviews. Steve’s ability to give practical advice distilled from his many hours of research is one of the reasons his seminars are so popular. He's also one of the best teachers around.
Steve is committed to helping clients take ownership of new insights about their customers; thereby driving changes in products, services, designs, messages and processes. His impressive list of clients includes Intuit, Sony, LinkedIn, Dolby, Hewlett-Packard, Wells Fargo, Logitech, Nike, Panasonic, Microsoft, and Nokia.
Some great resources from Steve include his cutting-edge podcast and his two highly rated books, Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories. You can also follow Steve on Twitter @steveportigal
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