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Watch, listen & learn from the world’s best UX experts.

Topic: Customer Touchpoints

Headshot of Bruce McCarthy
Bruce McCarthy

Roadmaps Relaunched

Headshot of Bruce McCarthy
Bruce McCarthy

What You’ll Learn

  • Review the components of successful product roadmaps, from a clear product vision to business objectives, themes, disclaimers, and the use of broad timeframes.
  • Establish a product vision using best practices, and learn methods for accurately prioritizing goals and features in your roadmap.
  • Hear tips for how to obtain buy-in for your roadmap, presenting and sharing it with teams and stakeholders.
  • Learn the dos and don’ts for developing your roadmap and see examples of the many forms that roadmaps can take, from Kanban boards to a slide deck.
  • Get access to a free roadmap health assessment checklist, and tips for getting started on your new and improved roadmap.
Headshot of Chris Risdon
Chris Risdon

Orchestrating Customer Touchpoints

Headshot of Chris Risdon
Chris Risdon

What You’ll Learn

  • Learn how to design experiences that take place over time and across platforms
  • Reimagine the customer journey holistically—not just as a single touchpoint
  • Synthesize best practices and methodologies from different disciplines
  • Use human experience mapping to create cross-functional collaboration within your organization.