Skip to Content
We have a new look! Have thoughts or questions? Tell us what you think.

Watch, listen & learn from the world’s best UX experts.

Expert: Jim Kalbach

Headshot of Jim Kalbach

Jim Kalbach is a noted author, speaker, and instructor in user experience design, information architecture, and strategy. He is currently the Head of Consulting and Education with, a leading online whiteboard for digital collaboration. Previously, Jim has worked with large companies, such as Audi, SONY, Elsevier Science, Lexis Nexis, Citrix, and eBay, among others. 

Before returning to the US in 2013 after living for fifteen years in Germany, Jim was the co-founder of the European Information Architecture conferences. He also co-founded the IA Konferenz series in Germany.

Jim’s plays jazz bass in jam sessions and combos in Jersey City, where he currently lives. In 2007 Jim published his first book, Designing Web Navigation (O’Reilly). His latest book, Mapping Experiences (O'Reilly), is now available everywhere. He blogs at and tweets at @jimkalbach

You'll want to hear more from Jim for sure. Take a look at his thoughts on "Effective Remote Design" or "Mapping Experiences: Five Key Questions to Get Started."

Headshot of Jim Kalbach
Jim Kalbach

Building Consensus by Mapping Experiences

Headshot of Jim Kalbach
Jim Kalbach

What You’ll Learn

  • Get practical advice on how mapping experiences can lead to strategic conversations in your organization
  • Learn specific techniques that you can use to facilitate design conversations with business leaders
  • Gain advice on how to leverage your design skills to influence business strategy and change organizations