Navigating Challenging Content Strategy Conversations
What You’ll Learn
- Prepare for feedback
- Manage difficult conversations
- Build a better conversation
Hunches, Instincts, and Trusting Your Gut
What You’ll Learn
- Assess the effectiveness of layout, typography, messaging, and more by looking at the hierarchy of information
- Achieve maximum simplicity and conceptual coherence by looking at elements that feel out of place and asking yourself why
- Examine the success of calls to action and ask, “What can I, the UX designer, do next?”
Design Studio: Building Design Consensus Early in Your Process
What You’ll Learn
- Prepare for your Design Studio
- Kickoff your Design Studio
- Start with individual contributions
- Collaborate to identify which ideas are most important
Discuss Design Without Losing Your Mind
What You’ll Learn
- Methods for doing critique, plus how it can make us better communicators
- Tools for focusing and facilitating discussions, even with difficult people
- A sense of where critique falls in your design process
- Tips for shaping feedback into powerful design iterations
Sketching for Understanding
What You’ll Learn
- Get started with sketching basics
- Critique in a way that brings out the best in everyone’s sketches
- Plan a collaborative Design Studio
- Run a productive Design Studio
Discussing Design: The Art of Critique
What You’ll Learn
- Structure projects to include more feedback loops
- Listen to stakeholder comments with increased objectivity
- Separate problem solving from critical thinking
- Give and receive critiques differently, and for the better
Testing Your Critiquing Skills: Site Navigation
What You’ll Learn
- Encourage other team members to use critique to look at other on-going work
- Use critique to encourage designers to become introspective and revisit underlying precepts of their design
- Give great critique and encourage the designer to be receptive and engaged in the discussion, instead of being defensive and argumentative